Dental Office Resources

As we continue to monitor the ever-changing landscape of the industry, we remain committed to supporting your practice. We have gathered resources to help navigate these unprecedented times. This information is monitored and updated regularly.

These resources address the following topics:

  • Office, Patient and Procedure Safety
  • Small Business Efforts for Dentists
  • Digital Events and Webinars


Office, Patient and Procedure Safety

Interim Infection Prevention and Control Guidance for Dental Settings During the COVID-19 Response

The U.S. Centers for Disease Control and Prevention (CDC) recognizes that dental offices need unique guidelines for infection control as dental settings begin to reopen during the COVID-19 pandemic the United States. This guidance from the CDC is very similar to the science-based recommendations given from the ADA at the beginning of the pandemic. Key points include:

  • Continuing to prioritize critical dental services and provide care in a way that minimizes harm to patients from putting off care and harm to dental staff from potential exposure to the COVID-19 virus.
  • Communicate to dental staff and patients the need for them to stay at home if sick.
  • Understanding the steps to take if a patient with COVID-19 symptoms comes into your dental office.

 Source: U.S. Centers for Disease Control and Prevention (CDC)

Guidance for Dental Settings During the COVID-19 Response- FREE

The U.S. Centers for Disease Control and Prevention (CDC) held it’s first Clinician Outreach and Communication Activity (COCA) call focused on dentistry on June 3. Presenters from the Division of Oral Health provide an overview of updated guidelines for dental office that include resuming elective procedures and how to optimize personal protective equipment (PPE), and more.


  • Casey Hannan, MPH Director, Division of Oral Health, National Center for Chronic Disease Prevention and Health Promotion, Centers for Disease Control and Prevention
  • Michele Neuburger, DDS, MPH, Infection Prevention Control Team
    COVID-19 Response, Centers for Disease Control and Prevention
  • Alberto Garcia, MS, Worker Safety Team, COVID-19 Response, Centers for Disease Control and Prevention
    CDR Marie de Perio, MD, (USPHS), Worker Safety Team, COVID-19 Response, Centers for Disease Control and Prevention
  • LCDR Megan Casey, RN, BSN, MPH, CIC, (USPHS), Worker Safety Team, COVID-19 Response, Centers for Disease Control and Prevention

 Source: U.S. Centers for Disease Control and Prevention (CDC)

Return to Work Interim Guidance Toolkit
The ADA has created a toolkit for dentists returning to work that includes recommendations and measures that will protect patients, staff and dentists in the interim as dental practices begin to open back up and provide both routine and emergency dental care. Sections include:

  • Welcome Back Reassurance Sample Letter
  • Pre-Appointment Screening Process
  • In-Office Patient Registration Procedures
  • Reception Area Preparation Strategies
  • Chairside Checklist
  • Staff Protection Strategies
  • Shopping List

Source: American Dental Association

Webinar: Return to work toolkit Q&A

This ADA webinar takes the ‘Return to Work Interim Guidance Toolkit’ to life by recording this online resource to help you and your staff prepare once reopening.


  • Elizabeth A. (Betsy) Shapiro, DDS, JD, CAE: Director of Practice Management Resources and Strategy, American Dental Association
  • Kirk Norbo, DDS: ADA Co-Chair of Advisory Task Force on Dental Practice and 16th District Trustee

Source: American Dental Association

ADA's Patient Resource Center
Available to ADA members-only, this resource center was made with the patient in mind for dental offices to help communicate and educate patients in the midst of the COVID-19 pandemic now that routine and emergency care visits are much different. Included in the toolkit is a ‘What to Expect Guide’, Frequently Asked Questions, and materials for social media posts & office signage.
Source: American Dental Association

Dental practices continue to recover, according to HPI poll
Data from the ADA Health Policy Institute impact of COVID-19 poll the week of June 15 showed continued signs of recovery for dental practices, with patient volume at 65% of pre-COVID levels, up from 65% in mid-May.

The data, taken from nearly 5,000 dentists, shows dentists making a steady rebound. The June 15 poll had 97% of dental offices reporting as open for elective care, an increase from 90% in the first week of June. In early April, only 3% of dental practices were open for elective procedures. Read more about these topics in this latest article and report.
Source: American Dental Association

State Mandates and Recommendations on COVID-19
View the latest state-by-state updates on procedure requirements and/or restrictions for dentists. Updated regularly by the ADA between Monday-Friday.
Source: American Dental Association

Teledentistry beyond COVID-19: Applications for private practice
This article was authored by Cindy Hartwell, dental benefits analyst at CDA Practice Support, and features an interview with Dr. Nathan Suter, a private dental practice owner and teledentistry consultant.
Source: California Dental Association

Small Business Efforts for Dentists

Practice Finance
The Small Business Owners Guide to the CARES Act
This guide provides information about the major programs and initiatives that are available from the Small Business Administration (SBA) to address these needs, as well as some additional tax provisions that are outside the scope of SBA.

  • Paycheck Protection Program Loans
  • Small Business Debt Relief Program
  • Economic Injury Disaster Loans and Emergency
  • Economic Injury Grants
  • Small Business Counseling, Contracting and Tax Provisions

Source: U.S. Senate Committee on Small Business & Entrepreneurship

Paycheck Protection Program (PPP) Loan Summary
This article summarizes the PPP loan available to dental practices and helpful, easy to read Q&A format to assist you on how to apply, understanding the terms and forgiveness provisions.

  • You will need to apply through a Small Business Administration (SBA) preferred lender. Find Eligible Lenders.
  • A sample of the PPP application can be found from the Department of Treasury.
  • Other information, such as how much you can borrow, what it does and doesn’t include, salary caps, and loan forgiveness are provided in an easy Q&A format in this document.
  • Note: You must choose either the PPP loan or the tax credit. You can, however, take the Employee Retention Tax credit if you only received an EIDL loan.

Source: American Dental Association

EZ Application for PPP Loan Forgiveness

The two applications that must be completed and submitted when requesting a PPP loan forgiveness are the 3508 applications and the 350EZ form. You are eligible to use the EZ PPP loan forgiveness application if you meet the following requirements:

  • You are self-employed with no employees
  • If you have employees, you did not reduce their hours or their salaries or wages by more than 25%
  • Your business experienced reductions as a result of health recommendations related to COVID-19 and you did not reduce the salaries or wages of your employees by more than 25%

Fact Sheet - Small Business Administration Loans for Dentists
A recap of the loans affected by the CARES Act and updates provided by the Paycheck Protection Program Flexibility Act from The American Dental Association and Academy of Dental CPAs
Source: American Dental Association and Academy of Dental CPAs

Cares Act for Small Business – One Page Summary

COVID-19: Implications for business
Provide business leaders with a perspective on the evolving situation and implications for their companies.

  • Resolve, Resilience, Return, Reimagination, and Reform
  • Scenarios for the economic impact of the COVID-19 crisis
  • Major work streams that companies are pursuing
  • Pandemic and recession
  • Ensure that liquidity is sufficient to weather the storm

Source: McKinsey & Company

Employees and Human Resources

Essential Human Resource Questions
Temporary closings, health insurance, paid time off, sick leave and CARES act
Source: Bent Ericksen & Associates, 2020.

Families First Coronavirus Response Act (FFCRA) from a legal perspective
Families First Coronavirus Response Act (FFCRA) and Family and Medical Leave Act (“FMLA”) benefits are explain in detail.
Source: America Dental Association

Employment Agreements
This is an uncertain time for many employees, including dentists. Here’s a breakdown of the common terms in dentists’ employment agreements that may apply now.
Source: America Dental Association

OSHA Guidance Summary: Preparing Workplaces for COVID-19
As an employer, you have a responsibility to ensure working conditions are safe for staff during these challenging times.

Source: American Dental Association and Occupational Safety and Health Administration, 2020.

Digital Events and Webinars

COVID-19 Economic Impact on Dental Practices
To better understand the impact of COVID-19 on U.S. dental practices, the ADA Health Policy Institute has initiated a biweekly poll on economic conditions during the pandemic. The polls aims to quantify the magnitude of the pandemic's impact on dental practices over time.

HPI has updated its projections of how COVID-19 will impact the U.S. dental economy in the near future. Our latest modeling predicts that U.S. dental care spending could decline by up to 38 percent in 2020 and 20 percent in 2021. We model alterative scenarios as well and they have a more muted impact.
Source: American Dental Association

19 Ways to Defeat the Pandemic: What you can do now and when you are back to work - Free - Requires Registration
During these turbulent times, we dental professionals have many questions and concerns about the future of our practices. Renowned dentist and noted speaker Dr. Mark E. Hyman will lead a discussion about navigating these unchartered waters and give you 19 ways to survive and actually thrive when times are tough. He will show you how to lead your staff, reassure and make your patients comfortable once your doors are open again and maintain your own enthusiasm and confidence. From reaching out to the community to keeping your dental team together even when money is tight, Dr. Hyman’s tools will help you reboot your practice and plan for future success.

Q&A Video: Understanding SBA Loan Options for Dentist Owners- Free
This video answers questions about the Economic Injury Disaster Loan and Paycheck Protection Program Loan (PPP) from ADA and Academy of Dental CPAs experts.

Key information and questions that are answered:

  • Economic Injury Disaster Loan
  • Paycheck Protection Program Loan
  • What can Payment Protection Program loans be used for?
  • PPP loan forgiveness and PPP loan scenarios
  • Employee retention tax credit
  • Q&A with the presenters


  • Mike Grahan, SVP, ADA Government and Public Affairs
  • Megan Mortimer, Congressional Lobbyist, ADA Government and Public Affairs
  • Allen Schiff, President, Academy of Dental CPAs

Source: American Dental Association


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