Frequently Asked Questions

  • General Frequently Asked Questions
    • Why should I go to a DenteMax dentist?

      When you choose an in-network DenteMax dentist, you can save up to 20%-40% off a dentist’s usual office fees. DenteMax also checks a dentist’s current practice information and history to make sure that they meet our high-quality standards. All dentists go through an advanced credentialing process and are re-credentialed every three years. This gives you and your family peace of mind knowing that you are being treated by only the best dentists.

    • How do I find a DenteMax dentist?

      You can visit the Find A Dentist tab on the homepage of the site for a quick or advanced search by zip code, city and state, specialty, office practice name and dentist’s last name. You can also call us toll free at (800) 752-1547 and a DenteMax representative can help you locate a dentist in your area. Printed directories are also available and can be requested at our toll free number.

    • Is DenteMax an insurance company?

      DenteMax is not an insurance plan; it is a PPO network of participating dentists who have agreed to a set fee schedule. The network is leased to insurance companies, third-party administrators and various organizations and groups to enhance their dental benefits programs.

    • How do I find out what dental services are covered?

      You must call your health benefit plan at the number on your ID card for information on your benefit levels and eligibility. DenteMax is solely a dental network and we do not have information on your benefit levels or what services are covered.

    • If my dentist does not participate with DenteMax, how can they join?

      Reach out to your dentist and advise them that you now have dental coverage that uses the DenteMax network. Inquire if they are willing to join so that you can take advantage of the discounted DenteMax fee schedule. If they are interested, you can refer them to the website or they can contact us toll-free at (800) 752-1547.